About The Interior Atelier

The Interior Atelier Inc. provides curated furniture collections, furnishings, décor, and related design services intended to help clients create beautiful and cohesive living spaces.

Our products are carefully selected and curated according to our design philosophy of intentional living, timeless aesthetics, and thoughtful design.

Eligibility

By using this website, you confirm that:

• You are at least 18 years of age.

• You have the legal authority to enter into binding agreements.

• All information provided during checkout is accurate and complete.

Product Information

We make every effort to display products accurately.

However, actual products may vary from website images due to:

• Screen settings and device displays

• Photography lighting

• Natural material characteristics

• Manufacturing processes

• Fabric dye lot variations

• Wood grain, stone veining, and other natural variations

Natural variations are considered part of the character of the product and are not defects.

Curated Furniture Collections

Our Curated Furniture Collections are professionally assembled room designs intended to provide a cohesive and elevated aesthetic.

Collections are sold as presented.

Unless expressly stated otherwise:

• Collections are not customized.

• Individual items cannot be substituted.

• Collections cannot be resized to suit a specific space.

• Individual items cannot be removed from a collection.

Clients are responsible for reviewing all dimensions and product specifications before purchase.

Pricing & Availability

All prices are listed in Canadian Dollars (CAD) unless otherwise stated.

Prices, product availability, specifications, and promotions are subject to change without notice.

While we strive for accuracy, we reserve the right to correct pricing errors, inaccuracies, omissions, or inventory discrepancies at any time.

In the event of a pricing or inventory error, we may cancel or modify an order and will notify the client accordingly.

Orders & Payment

Full payment is required at the time of purchase unless otherwise agreed in writing.

By submitting payment, you authorize The Interior Atelier to process the transaction using the selected payment method.

Orders are not considered accepted until payment has been successfully processed.

We reserve the right to refuse or cancel any order at our sole discretion.

Measurement & Site Responsibility

Clients are solely responsible for confirming that purchased furnishings will fit within their intended space.

This includes confirming:

• Room dimensions

• Doorway widths

• Hallway clearances

• Staircase access

• Elevator access

• Delivery pathways

The Interior Atelier does not verify measurements or assess site conditions.

We are not responsible for issues arising from incorrect measurements, site limitations, or delivery access restrictions.

Shipping & Delivery

Shipping and delivery services are governed by our Shipping & Delivery Policy.

Delivery timelines provided on the website are estimates only and are not guaranteed.

The Interior Atelier shall not be liable for delays resulting from:

• Supplier availability

• Manufacturing delays

• Transportation disruptions

• Weather conditions

• Labour shortages

• Carrier delays

• Circumstances beyond our reasonable control

Additional delivery fees may apply in situations involving failed delivery attempts, storage requirements, special access needs, or re-delivery requests.

Inspection & Acceptance

Clients are responsible for inspecting all products upon delivery.

Visible damage must be noted on carrier documentation at the time of delivery.

Concealed damage must be reported within 48 hours of delivery.

Failure to report shipping damage within the required timeframe may result in denial of a claim.

Upon signing delivery documentation, products are considered accepted unless otherwise noted.

Returns, Refunds & Exchanges

All Curated Furniture Collections are final sale.

Returns, exchanges, and refunds are governed by our Cancellation, Returns & Refunds Policy.

Please review that policy carefully prior to purchase.

Warranty

Manufacturer warranties vary by supplier and product category.

Warranty coverage generally applies only to manufacturing defects and does not cover:

• Normal wear and tear

• Improper assembly

• Improper installation

• Misuse

• Neglect

• Accidental damage

• Environmental damage

The Interior Atelier acts as a liaison between clients and manufacturers for approved warranty claims but does not independently guarantee manufacturer warranty decisions.

Design Advice & Styling Content

Any design inspiration, styling recommendations, room renderings, mood boards, layouts, product pairings, or educational content provided through our website are intended for informational and inspirational purposes only.

Such content does not constitute architectural, engineering, construction, legal, or professional advice.

Clients remain responsible for verifying the suitability of products and design decisions for their individual circumstances.

Intellectual Property

All content on this website, including but not limited to:

• Text

• Graphics

• Photography

• Logos

• Designs

• Layouts

• Product collections

• Design concepts

• Visual renderings

is the property of The Interior Atelier or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written consent.

Limitation of Liability

To the fullest extent permitted by law, The Interior Atelier shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of the website

• Purchase of products

• Delivery delays

• Product unavailability

• Installation issues

• Loss of use

• Loss of profits

• Property damage

Our maximum liability shall not exceed the amount paid for the product or service giving rise to the claim.

Force Majeure

The Interior Atelier shall not be liable for any delay or failure to perform obligations due to events beyond our reasonable control, including but not limited to:

• Natural disasters

• Severe weather

• Fire

• Flood

• Government actions

• Labour disputes

• Transportation disruptions

• Supplier interruptions

• Internet or technology failures

Third-Party Services

Our website may contain links to third-party websites, payment providers, carriers, or service providers.

We are not responsible for the content, policies, practices, or performance of third-party services.

Use of third-party services is at your own risk.

Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection, use, and storage of information as outlined in that policy.

Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website following updates constitutes acceptance of the revised Terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.

Any dispute arising from the use of this website, products, or services shall be subject to the exclusive jurisdiction of the courts of Ontario.

Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

The Interior Atelier Inc.

Email: support@theinterioratelier.ca

Website: www.theinterioratelier.ca

Thank you for choosing The Interior Atelier. We are honoured to be part of your home and appreciate the trust you place in us to help create a beautifully curated space.